This policy applies to situations in which KHB collects personal information. This information includes but is not limited to the collection via websites operated by or on behalf of KHB. Websites may contain links to non-KHB websites. KHB is not responsible for the privacy policies of non-KHB websites.
Personal information collected may be via:
Details filled in an application form
Details shared over the telephone, e-mail, KHB website, or from contact with KHB in person
Personal information may include but is not restricted to
Name and job title
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers
Information shall be collected by lawful and fair means and not in an unreasonably intrusive way
Information shall be used only for the particular purpose that it has been provided for or a directly related purpose
What KHB does with the information gathered
KHB requires this information to understand the needs of customers/third-party vendors to effectively deliver services for the following reasons:
To improve our products and services
To send promotional emails about new products, special offers, or other information
To collate information for market research purposes
Security of the personal information collected
To protect or prevent unauthorized access of information, KHB has put in place suitable physical, electronic, technical, administrative, and managerial procedures to safeguard and secure the information collected.
Information used through cookies
Cookies are small units of data that some websites either write to your hard drive when you visit their websites or store on your browser. These data files contain information that the site can use to organize the pages you have visited on a particular website.
KHB uses traffic log cookies to identify pages that are being used. This helps KHB analyze data about web page traffic and improve the website to tailor it to customer needs. KHB only uses this information for statistical analysis purposes and then the data is removed from the system.
Links to other websites
KHB website may contain links to other websites of interest. However, once a user has used these links to leave the KHB site, KHB does not have any control over that other website(s). Therefore, KHB cannot be responsible for the privacy and protection of any information when a user browses such sites. Those sites are not governed by this privacy statement. Users should look at the privacy statement applicable to the website in question.
Queries or complaints
In case of any questions or complaints concerning privacy, please contact: